Crew
Get the best from your crew
Crew pay
Crew pay is one of the most emotive and challenging processes an airline runs, and crew trust depends on getting it right. Yet most airlines still rely on generic tools not designed for the job, with spreadsheets and manual checks layered on top.
Crew Pay Manager is an enterprise cloud solution that manages the end-to-end crew pay process. It automates complex pay calculations, increasing accuracy and reducing queries, so your team can shift from processing pay to auditing and higher-value work.
Crew Analytics
Crew is one of the largest costs for an airline, but it’s often difficult to get visibility into how well-optimized your crew plan is, where costs could be reduced without compromising safety and reliability, and how crew scheduling changes could improve operational performance or safety.
Crew Analytics brings together the metrics that matter most, so teams can
make informed decisions faster.
Both products were formerly branded as Rainmaker. See our evolution.
Key benefits
- Automate crew pay end to end and improve accuracy
- Build crew trust with transparent pay and fewer disputes
- Shift your team from processing pay to auditing and higher-value work
- Know what's driving crew costs, and optimize crew utilization
Over 135 airlines already use our solutions...
Skymetrix Crew solutions
Crew Pay Manager and Crew Pay Analyzer
Automate complex pay calculations and process pay in line with your Collective Agreements and pay rules. Crew Pay Manager reduces the time you spend processing pay and ensures very high accuracy, which means fewer disputes and happier crew.
Streamlined pay
Crew Pay Manager simplifies the complex. It automates crew pay calculations based on Collective Agreements, pay rules and performed duties. Increase the accuracy and efficiency of your crew pay process.
Full transparency
Through an easy-to-access web interface, the solution provides transparency to all stakeholders involved in the pay process — crew members, finance managers, and unions. This builds trust and reduces disputes.
Fewer disputes
Because of its accuracy and transparency, disputes are rare. But if they do occur, Pay Manager has an online system for logging and resolving queries fast. Typically, airlines see 90%+ fewer emails and phone queries.
Integrated data
Crew Pay Manager integrates with a variety of Crew Management and Flight Operations systems, so you can unify data, further streamline processes, and save more time.
Crew pay analysis
Crew Pay Analyzer enables you to scrutinize crew pay and costs by pay bucket/category, crew member attributes (Base, Crew Category, Qualification) and much more. See the cost for every pay rule.
Track popular KPIs
Monitor key metrics through pre-built dashboards and reports, such as cost per block, credit to block, reserve productivity, average premium credit per crew member, and absence/deadhead/reserve guarantee credit as a % of block.
Custom analysis
You can get instant access to the reporting database (OLAP Cube) using tools like Excel, R and Tableau. This empowers business analysts to manipulate the data any way they want, and search for answers to specific questions.
Scalable & flexible
Crew Pay Analyzer is based around a standard Business Intelligence architecture, so the solution is flexible, scalable and integrates smoothly with other systems. It will flex as your airline’s requirements change.
Crew Analytics
Are you getting what you expect from your flight crew? Crew costs make up 12% to 15% of total operating costs, but do you really know what cost variances occur and why? Now you can find out with Crew Analytics. It’s made up of three key modules:
Crew Variable Cost
Measure budgeted, planned and performed crew and flight schedules for a given season or bid period. You can identify cost over-runs, improve control of variables, re-validate crewing levels, and improve schedule planning.
Crew Productivity
Analyze crew schedules to determine a single crew-day count for the predominant activity performed. Compare crew utilization against targets and KPIs for broad groups of crew or for individual crew members.
Crew Impact Analysis
Identify which pairings break and why, and see the cost and productivity impact of each crew scheduling change. Find out which disruptions are controllable so you can create a better plan and minimize costs.
Download the factsheets
- Insights
One platform for all direct operating costs
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Streamline meal planning and the tracking and verification of all catering costs, so you save time and money.
Dramatically improve visibility and control of your ground handling costs, with smarter contract management.
Enhance your solution
Move from reporting to predictive analytics, so you can anticipate and manage expenses better.
Capture, verify and process your invoices automatically — including unstructured formats like PDF.
Forecast and track the profitability of your routes, so you can make data-driven strategic decisions.
Get the latest public tariffs for airport and navigation services without any of the manual work.
On-demand learning for Skymetrix solutions. Increase user confidence, software adoption and ROI.
Integrate Airtelligent with your ERP and other commercial and operational systems for maximum efficiency.
Get a seamless procure-to-pay process for Sustainable Aviation Fuel and granular detail for reporting.
