(Senior) Business Development Manager – APAC
We’re looking for a high-performing Business Development Manager to meet our customer acquisition and revenue growth objectives in the APAC region.
About the role
Are you an experienced and dynamic sales/commercial manager seeking an opportunity to make a significant impact? Skymetrix is searching for a (Senior) Business Development Manager (M/W/D*) to spearhead our business in the region. As the regional manager, your ultimate responsibility will be to ensure the success of Skymetrix in the APAC market. We are seeking a highly effective, execution focused team player who can expand and promote our commercial activity, generating revenue and sustainable growth from new and existing customers, specifically in the airline fuel, cost, and crew management solutions sector.
*As a company headquartered in Germany, we adhere to the ‘Third Gender Law’. We recognize that a strong team is born out of diversity, formed by people with different qualities and capabilities.
Your responsibilities
- Implement our comprehensive 3-year APAC go-to-market strategy, with key performance indicators including Customer NPS, Revenue, and New Customers.
- Generate new airline customers in the APAC region, driving expansion and fostering strong customer relationships.
- Collaborate with the Head of Customer Success and local teams to gain an in-depth understanding of customer requirements, ensuring their needs are met and driving customer satisfaction, retention, and expansion.
- Foster collaboration and coordination across diverse corporate and regional teams, including marketing, sales, and customer service.
- Monitor the performance of commercial activities using key metrics and prepare detailed reports for senior management.
- Play a vital role in meeting financial targets and developing budgets
- Act as the voice and face of Skymetrix to customers, the industry and new prospects in the region
Requirements
- Bachelor’s degree in business administration, finance, or a relevant field; a master’s degree is a plus.
- Strong background in sales and/or marketing, with a track record of managing relationships with key clients.
- Proven experience as a sales or customer success manager looking to step up or a commercial director or in a similar role, demonstrating your ability to drive commercial success is desirable.
- Sound knowledge of performance reporting, financial processes, and budgeting.
- Possess commercial awareness coupled with a strategic mindset.
- Exceptional communication and interpersonal abilities.
- Outstanding collaboration skills with both internal teams and customers.
Ideal candidates should demonstrate
- Strategic sales and commercial experience: Ability to understand and document market and local customer needs, perform competitive analysis, and develop regional propositions.
- Sales execution skills: Demonstrated success in selling SAAS solutions, handling long and complex sales cycles with significant annual contract values and complex implementations.
- Customer-facing skills: Proven track record in key account management and working closely with customers to understand their challenges, delivering excellent customer satisfaction, and building strong relationships.
- Entrepreneurial mindset: We are looking for someone who is entrepreneurial yet disciplined, capable of driving market share, revenue, and customer satisfaction in the expansive APAC market.
- Leadership in the region, but a team player globally: The ideal candidate will possess strong local resources while also collaborating and relying on corporate resources to maximise.
- Experience selling to airline or other corporate CFOs and heads of finance or other C-level/CFO functions.
- Strong track record of customer success management in the region, combined with a consultative sales approach or proven strategic account management experience.
Location and reporting
- Ideally Kuala Lumpur (we have a local office)
- Report to Chief Commercial Officer
What's in it for you?
- Competitive Compensation: We offer a competitive salary package commensurate with your skills and experience, recognizing the value you bring to the organization.
- Impactful Role: As the Head of Commercial APAC, you will have a direct influence on shaping the future of our business in a rapidly growing market, driving revenue and market share while making a tangible difference.
- Growth Potential: With our ambitious expansion plans and a focus on sustainable growth, you will have ample opportunities to advance your career and broaden your skill set within a dynamic and innovative organization.
- Cutting-Edge Solutions: Skymetrix provides industry-leading airline fuel, cost, and crew management solutions, enabling you to work with cutting-edge technology and stay at the forefront of innovation in the aviation industry.
- Collaborative Environment: You will join a diverse and highly collaborative team where ideas are encouraged, and your contributions will be valued. We foster a culture of teamwork and support, providing a stimulating and engaging work environment.
- Global Reach: While leading our APAC operations, you will also have the opportunity to collaborate with colleagues and leverage resources from our global network, allowing for exposure to international markets and perspectives.
- Meaningful Work: By contributing to the optimization of airline operations, you will play a crucial role in enhancing safety, efficiency, and profitability for our customers, making a meaningful impact on the aviation industry as a whole.
Join our team at Skymetrix and embark on an exciting journey where your expertise, ambition, and dedication will be rewarded while making a lasting impact in the ever-evolving world of aviation.
If you are ready to seize this incredible opportunity to lead and drive growth in the dynamic APAC market, we invite you to join our team at Skymetrix. Together, let’s revolutionize the industry and achieve unparalleled success.
