Cathay Pacific takes fuel management to the next level

Cathay Pacific has upgraded its fuel management capabilities by becoming the latest customer to switch to our cloud-based platform.

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Cathay Pacific Airways Ltd has upgraded its fuel management capabilities in the last few months, by becoming the latest customer to switch to our cloud-based platform.

The airline group — which includes Cathay Pacific Airways, Air Hong Kong and Hong Kong Express – runs its entire fuel management cycle through Skymetrix, including planning, tendering, operations, inventory, tankering and accounting activities. It will soon use it to record and report on its CO2 emissions too. In addition, Cathay is also part of a special interest group working to ensure that Sustainable Aviation Fuel can be managed using the Skymetrix platform in future.

Kobus Bezuidenhout, the Skymetrix Customer Success Manager for Cathay, said: “We are delighted that Cathay has joined the Skymetrix cloud family and is contributing to the future roadmap of the solution. We look forward to strengthening our partnership with the Cathay Pacific Group.”

The migration to Cloud took around six months and included rigorous testing before it went live. Kitty Chan, Cathay’s Project Manager for the migration, commented on the “good teamwork” between Skymetrix and Cathay, which ensured the migration was a success.

The benefits of cloud

After almost ten years of using an ‘on-premises’ version of our platform, Cathay has recently started using the cloud-based application and can already see the advantages: “By migrating to cloud, we see there is the potential to increase efficiency and the functionality that will definitely help the Business Unit,” says Chu Min Fseng, Fuel Infrastructure and Delivery Manager at Cathay.

Key benefits include new features, easier upgrades, a faster month-end process, and improved application speed. Teams can also now use the software wherever they are, including from home.

Moving away from on-premises applications

The previous on-premises platform was installed on Cathay’s in-house servers and operated from its own computing infrastructure. The airline’s IT teams were responsible for the security, availability and overall management of the system. In contrast, the new cloud-based application is hosted in a virtual private cloud and maintained by Skymetrix. This is known as the software-as-a-service, or SaaS, model.

Edward Cheng, Solution Lead at Cathay, explained that the company is now moving away from on-premises applications and looking for SaaS options whenever possible­: “Cloud migration is our direction for IT strategy…compared to cost and support that is in-house, upgrading to the Cloud has more advantages.”

Kobus Bezuidenhout agrees: “Cloud-based technology is now the most efficient and popular option. This approach enables us to provide all customers with a more consistent, high-quality product, as well as responsive support and a faster deployment of new releases.”

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